Contact & FAQs
From our ingredients to our ethics, we love to answer your questions about Galaxy® products
What would you like to know?
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Can I buy chocolate from you directly?
We don't offer a direct delivery service but all of our products are widely stocked and should be available in a store near you.
As a small retailer, can I purchase your products directly?
To get the best prices, you'd be better visiting your local wholesaler / shop. If they don't stock the product you're looking for, you can ask them to order it for you.
Why don't you sell international varieties of Mars products in the UK?
We can't sell other product varieties in the UK which you may have come across in other countries. This is because we have different food and labelling policies in Europe around ingredients and colours.
Where can I find Galaxy® products online?
Most supermarkets with an online delivery options will have a variety of Galaxy® products available to purchase.
I can't find the Galaxy® product I'm looking for, do you still make it?
Our full range of Galaxy® products can be found by clicking here.
Where can I purchase Galaxy® products?
Galaxy® is available in a range of different retailers from large supermarkets to small independent retailers. Larger stores will often have a larger selection of our Galaxy® range.
Do you test on animals?
In the day-to-day development of our chocolate, gum, confectionery, food, drinks, and pet care products we do not undertake, support, or sponsor studies that harm animals. Please read our Animal Research Policy for more details: https://www.mars.com/about/policies-and-practices/our-animal-research-policy(open in new tab)
What is Mars' milk policy?
Mars purchases dairy ingredients only from reputable dairy companies across the UK and Europe, who operate to the highest standards in terms of Food Safety, Hygiene, Supply and Manufacturing practices.
These companies also ensure that best practice is employed by their suppliers, including areas of animal welfare, environment & waste management.
How is Galaxy committed to helping 1 million people including women, their families and their communities thrive?
All the details can be found here galaxychocolate.co.uk/our-2030-commitment
'Haven't Found What You're Looking For?